Social utopians like Haque, Tapscott and Jarvis are, of course, wrong. The age of networked intelligence isn’t very intelligent. The tragic truth is that getting naked, being yourself in the full public gaze of today’s digital network, doesn’t always result in the breaking down of ancient taboos. There is little evidence that networks like Facebook, Skype and Twitter are making us any more forgiving or tolerant. Indeed, if anything, these viral tools of mass exposure seem to be making society not only more prurient and voyeuristic, but also fuelling a mob culture of intolerance, schadenfreude and revengefulness.

Andrew Keen, #digitalvertigo: how today’s online social revolution is dividing, diminishing, and disorienting us
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