…nowhere does he raise the possibility that feedback loops produced by digital technologies might also be harming governance. Consider a 2011 survey by a British insurance company in which 11 percent of respondents claimed to have seen an incident but chose not to report it, worried that higher crime statistics for their neighborhood would significantly reduce the value of their properties. In this case, the quality of future data is intricately dependent on how much of the current data is disclosed; unconditional “openness” is the wrong move here—precisely because of feedback loops.
- Evgeny Morozov, review of Future Shock
I would note that this failure to appreciate the social implications of novel monitoring technologies is something that is drastically unappreciated by public policy planners.