Rogers, TekSavvy first to divulge customer data requests (Subscription):
As Cartt.ca reported, a coalition of Canadian academics and consumer groups asked the country’s biggest telecommunications service providers in January to reveal the extent to which they pass on their customers’ private information to government agencies when asked. Sixteen different telcos were asked to respond or commit to responding by March 3, 2014.
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When contacted by Cartt.ca, Telus said it is preparing a transparency report and plans to issue it this summer. A spokesperson reiterated that the company only provides confidential customer information to third parties pursuant to valid court orders or other applicable law, and that it contests orders if it believes they “overreach”.
Bell responded to Cartt.ca, but did not specify whether it would issue a transparency report. “Bell releases information to law enforcement agencies only when required by law and always in compliance with federal privacy and CRTC regulations”, reads the spokesperson’s emailed response.