Telus joins transparency push by sharing demands for customer info :
Christopher Parsons, a research fellow with Citizen Lab, which is part of the University of Toronto’s Munk School of Global Affairs, says he commends Telus for following through on a commitment to release a report this summer and for its call for industry standards on such disclosures.
“The trick is, however, that we’re still missing Bell Canada, which is the largest telecommunications provider in the country,” he said. “Clearly, there’s an industry movement in Canada and all across North America toward these transparency reports and Bell Canada needs to be on board.”
Mr. Parsons says any industry standard around reporting should also include disclosure about how long the companies retain customer information.
TELUS is to be congratulated for following through on their promise to release a transparency, report, as well as for committing to publishing future reports. At this point, two of the largest telecom in Canada (Rogers and TELUS) along with a leading independent telecom (TekSavvy) have released transparency reports: where’s Bell and all the smaller companies?