The financial side of this whole issue aside, the Citizen Lab believes it’s time for people themselves to seek answers from the telecom companies, who have so far been obfuscating with experts, government bodies and the press on exactly what sorts of information they’re sharing. Canadians have the right to demand such information under Principle 4.9 of Schedule 1 and section 8 of federal privacy legislation, the Personal Information Protection and Electronic Documents Act, Parsons says. To that end, he has created a template letter and supplied the addresses of various companies’ privacy officers that they can be sent to.
Refusing to reveal to a customer what information is being shared about them would be a violation of federal privacy law, Parsons says. The answers to all of this will come out one way or another.
If you’ve been wondering what information your telecommunications company has about you, and whether it’s disclosed to other parties, then you can fill out the Citizen Lab’s template letter in under 5 minutes and then send it off to the relevant corporate privacy officers.