This App Helps Reveal What Personal Data Is Stored by Canadian ISPs

This App Helps Reveal What Personal Data Is Stored by Canadian ISPs:

To find out what people could expect to learn by using the Access My Info tool, I spoke to one of the main people behind it: Chris Parsons, a post-doctoral Fellow at the University of Toronto’s Citizen Lab.

“The privacy tool should let individuals know what information is being collected, and what’s being stored,” he said. “Additionally, telecoms’ responses should be informative if somebody wants to ask ‘have you exposed my information to government or another entity.”

Parsons and the team plan to crowdsource the replies that telecoms provide to users to gain a much better understanding of just what’s being held onto by service providers. Presently, it’s not exactly clear if ISPs track the sites we visit, or how long our mobile phone texts are stored.

Will the tool let users know if their data has been handed over to the police without a warrant? “Maybe,” said Parsons. “Companies would have to ask police before letting us know, so as not to jeopardize any ongoing investigations.” The same goes for finding out which agencies have had access to our information.

In any case, Parsons said, finding out what information could potentially be shared with authorities is the first giant step towards an informed discussion about privacy in Canada.

“This is our information, and we have a right to understand how it’s being managed. It’s not clear from the companies how they’re doing it. They don’t tell us,” he told me.

Parsons made it clear that the way the Access My Info tool works is very simple. It’s really just using existing legal powers available to citizens and bringing them into the digital world. The Citizen Lab had already released a template letter for doing the same thing, but the tool makes it even easier auto-fill request forms.

Moreover, Access My Info is based on an open platform. As a result, it can be reconfigured to send the same kinds of legal requests for information to all kinds of companies: credit card companies, banks, stores, or even car companies.

Parsons pointed to the example of OnStar, General Motors’ in-car service. Because it tracks the car’s location and other data, OnStar has proved a valuable resource for law enforcement. Thanks to this new tool, Canadians could soon be petitioning GM to find out how long their location data is stored.