Contemporary devices collect vast sums of personal and sensitive information, and usually for legitimate purposes. However this means that there are an ever growing number of market participants that need to carefully safeguard the data they are collecting, using, retaining, or disclosing.
One of Volkswagen’s software development subsidiaries, Cariad, reportedly failed to adequately secure software installed in VW, Audi, Seat, and Skoda vehicles:
The sensitive information was left exposed on an unprotected and misconfigured Amazon cloud storage system for months – the problem has now been patched.
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In some 466,000 of the 800,000 vehicles involved, location data was extremely precise so that anyone could track the driver’s daily routine. Spiegel reported that the list of owners includes German politicians, entrepreneurs, the entire EV fleet driven by Hamburg police, and even suspected intelligence service employees – so while nothing happened, it seriously could have been a lot worse.
This is a case where no clear harm has been detected. But it speaks more broadly of the continuing need for organizations to know what sensitive information they are collecting, the purposes of the collection, and need to establish adequate controls to protect collected and retained data.