Reporting by Sophie Charara unpacks the potentials of contemporary workplace monitoring technologies. Of course, concerns about employee privacy and the overzealous surveillance of employees are not new. What is changing are the ways that contemporary technologies can be used, sometimes for potentially positive uses (e.g., making it easier to determine if meeting rooms are actually available for booking or ensuring that highly-trafficked areas of the office receive special cleaning) and sometimes for concerning uses (e.g., monitoring where employees gather in the workplace, tracking them in near-real time through the work environment, or monitoring communications patterns).
Ultimately, Charara’s work can help inform ongoing discussions about what safeguards and protections should be considered in the workplace, so that employees’ privacy is appropriately protected. It can, also, showcase practices that we may want to bar before ever coming into mainstream practice to protect the privacy, dignity, and autonomy of people in the workplace.
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