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Privacy, Dignity, and Autonomy in the Workplace

Reporting by Sophie Charara unpacks the potentials of contemporary workplace monitoring technologies. Of course, concerns about employee privacy and the overzealous surveillance of employees are not new. What is changing are the ways that contemporary technologies can be used, sometimes for potentially positive uses (e.g., making it easier to determine if meeting rooms are actually available for booking or ensuring that highly-trafficked areas of the office receive special cleaning) and sometimes for concerning uses (e.g., monitoring where employees gather in the workplace, tracking them in near-real time through the work environment, or monitoring communications patterns).

Ultimately, Charara’s work can help inform ongoing discussions about what safeguards and protections should be considered in the workplace, so that employees’ privacy is appropriately protected. It can, also, showcase practices that we may want to bar before ever coming into mainstream practice to protect the privacy, dignity, and autonomy of people in the workplace.

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Quotations

Measurement of Work and Moral Scaffolding

How we measure changes not only what is being measured but also the moral scaffolding that compels us to live toward those standards. Innovations like assembly-line factories would further extend this demand that human beings work at the same relentlessly monotonous rate of a machine, as immortalized in Charlie Chaplin’s film Modern Times. Today, the control creep of self-tracking technologies into workplaces and institutions follows a similar path. In a “smart” or “AI-driven” workplace, the productive worker is someone who emits the desired kind of data — and does so in an inhumanly consistent way.


Sun-ha Hong, “Control Creep: When the Data Always Travels, So Do the Harms
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Links Writing

Pandemic Burnout in Academia

Virginia Gewin, writing for Nature:

Even before the pandemic, many researchers in academia were struggling with poor mental health. Desiree Dickerson, an academic mental-health consultant in Valencia, Spain, says that burnout is a problem inherent in the academic system: because of how narrowly it defines excellence, and how it categorizes and rewards success. “We need to reward and value the right things,” she says.

Yet evidence of empathetic leadership at the institutional level is in short supply, says Richard Watermeyer, a higher-education researcher at the University of Bristol, UK, who has been conducting surveys to monitor impacts of the pandemic on academia. Performative advice from employers to look after oneself or to leave one day a week free of meetings to catch up on work is pretty superficial, he says. Such counsel does not reduce work allocation, he points out.

Academia has a rampant problem in how it is professionally configured. To get even a short term contract, now, requires a CV that would have been worthy of tenure twenty or thirty years ago. Which means that, when someone is hired as an assistant professor (with a 3-6 year probation period) they are already usually more qualified than their peers of the past and have to be prolific in the work that they contribute to and output, and do so with minimal or no complaints so as to avoid any problems in their transition from assistant to associate professor (i.e., full-time and sometimes protected employee).

Once someone has gone through the gauntlet, they come to expect that others should go through it as well: if the current generation can cut it, then surely the next generation of hires should be able to as well if they’re as ‘good’ as the current generation. Which means that those who were forced into an unsustainable work environment that routinely eats into personal time, vacation time (i.e., time when you use vacation days to catch up on other work that otherwise is hard to get done), child rearing time, and so forth, expect that those following them do the same.

Add into this the fact that most academic units are semi-self governing, and those in governorship positions (e.g., department chairs, deans) tend to lack any actual qualifications in managing a largely autonomous workforce and cannot rebalance work loads in a systemically positive way so as to create more sustainable working environments. As a result of a lack of formal management skills, these same folks tend to be unable to identify the issues that might come up in a workforce/network of colleagues, and they are also not resourced to know how to actually treat the given problem. And all of this presumes they are motivated to find and resolve problems in the first place. This very premise is often found faulty, given that those who are governing are routinely most concerned with the smooth running of their units and, of course, may keep in mind any junior colleagues who happen to cause ‘problems’ by expecting assistance or consideration given the systemic overwork that is the normal work-life imbalance.

What’s required is a full-scale revolt in the very structure of university departments if work-life balance is to be truly valued, and if academics are to be able to satisfy their teaching, service, and research requirements in the designated number of working hours. While the job is often perceived as very generous–and it is, in a whole lot of ways!–because you (ideally) have parts of it that you love, expecting people to regularly have 50-75 hour work weeks, little real downtime, little time with family and friends, and being placed on a constant treadmill of outputs is a recipe for creating jaded, cynical, and burned out professionals. Sadly, that’s how an awful lot of contemporary departments are configured.

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Writing

Developing a Remote Work System

I have the privilege of working at a place where remote work has been a fact of life for some of our employees and fellows, whereas the bulk of us have worked out of a beautiful workspace. Obviously, the pandemic has forced everyone out of the office and into their homes and, with that, has come a forced realization that its important to get a lot better at handling remote work situations.

For the past few months I’ve been trying to collect and read resources to ensure that remote-based work, works. To date the most helpful resources have definitely been the huge set of resources that Doist has published, and their ‘book’ on leading distributed work forces in particular, as well as some of the publications by Steph Yiu based on her own remote work experiences at Atomattic. I’m also slowly working through some of the work that’s come out of Basecamp, and I’m keen to dig into Remote: Office Not Required over the fall.

Some of the most valuable stuff I’ve picked up has been around re-thinking which communications systems make sense, and which don’t, and how to develop or maintain a team culture with new and old colleagues. And some of these things are really basic: when someone joins an organization, as an example, rather than just saying ‘hi’ or ‘welcome!’ over chat, all members of a team can instead state who they are, their position, some of their areas of responsibility, and one or two personal things. By providing more information the new team members start to get a feeling for what the rest of their team does and, through the personal attributes, a sense of who they are working with.

Given that many of us are likely to be working from our homes for the foreseeable future—and some of us permanently, even after the pandemic—it seems important for employers, managers, and employees alike to think through what they want to change, and how, so that we can not just enjoy the fact that we’re still employed but, also, that we’re working in ways that provide dignity and respect, and which are designed to best help us succeed in our jobs. We’re all 5-6+ months into the pandemic and we should be very seriously asking what kind of world we want to inhabit both throughout the rest of the pandemic, as well as afterwards, and we can’t keep saying that things are ‘unprecedented’ to excuse not trying to make our work environments better suited to the current and future realities we’re within.

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Aside Links

The True Cost Of “Free” Professional Services

Leah Miller has a good take on Unsplash, a website where photographers donate photos which can subsequently be used without royalty or attribution:

They bill themselves as “Beautiful FREE photos for Everyone”. That means anyone, including businesses can go to their website and download unlimited amounts of photography (and some of it is very good) work without attribution or payment to the individual(s) who created them. Furthermore there is no requirement for Model or Property Releases which guarantees that the photographer and end user are likely to get sued. Don’t believe me? Do a search on that website of any popular brand you can think of…sportswear, etc. You will not see a single RELEASE for those images in sight. Large companies like Apple will sue the pants off you should they get wind of their products/logos etc. being used commercially. That “EXPOSURE” you got in return for the image of a Nike sneaker you posted (and was subsequently downloaded and used commercially) won’t be worth an ounce of mercy when that first lawyer letter hits your mailbox.

When you purchase a “creative” person’s professional’s services, be they from a photographer, programmer, editor, writer, or marketer, you’re paying for more than the finished thing that the professional is providing. You’re paying for the suite of skills and talents and knowledge that surround the finished product, and some of those skills and talents and knowledge are largely invisible to the client. And that’s fine: it’s what’s being paid for. But if you get something for free or at a deeply discounted price it’s important to know that all those hidden extras that you don’t see when you hire a professional can quickly become your problem. Sometime those problems are just a massive pain in the ass when they arise. But at their worst they can be a terrible drag on whatever you have going on in your life and career, and can be poison to either your hobby, your side gig, or your professional career.

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Vacation shaming our politicians – Policy Options

Vacation shaming our politicians – Policy Options :

The great irony of the criticism around Trudeau’s family vacation is that politicians keep talking about work-life balance, and specifically about how to attract more women to Parliament and to high-placed corporate jobs and boards. Jurisdictions around the world have changed the sitting hours of their legislatures to align with the school calendar and to eliminate night sittings.

One wonders what message women interested in federal politics drew from the coverage of the Trudeau family vacation: maybe “Don’t even think about taking time off with your kids.”

The message isn’t just sent to women interested in politics, but to workers more generally: you can have whatever work-life balance you’d like, so long as that balance doesn’t upset productivity (or your manager) in any way.

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Obama After Dark: The Precious Hours Alone

Obama’s style of presidency has been the focus of many, many articles over the years. This piece by the New York Times does an exceptional job revealing just how important it is for him to have time set aside for himself: unlike other presidents who often relied on human contact to keep them energized it seems that President Obama needs to retreat and just be let alone to work or relax. And it’s a credit to the people he keeps close to him that this time is carved out, while also showcasing that even when you’re the most powerful person in the world it is possible to have a work tempo fit to your style, as opposed to one that is driven purely by the work itself.

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Aside Humour

Intern vs Postdoc

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Aside Links Quotations

Don’t Be a (Work) Hero

As I read this, I saw myself described in paragraph after paragraph. I hadn’t realized how damaging my work behaviour was getting until a month or so ago, when every day was laced with stress resulting from ‘no down time, and too much to do.’ Life was seriously out-of-kilter.

Fortunately I got some relief. A major burden was relieved, slightly, and I’ve been able to breath. I also saw the result of my ‘work ethic’ after it was maintained for months and years on end: I didn’t like what I saw, and worried about the long-term effects.

As part of my recently ‘normalized’ work schedule, I’m actively trying to leave work at work and not bring too much home. The result has been that I’ve been a more productive writer in the past month than I had been in the preceding three months. Sure, I was pounding out ‘rote writing’ at a impressive rate, but the insightful or interesting stuff needed when writing the conclusion for my dissertation just wasn’t coming to the surface. Fortunately, it’s coming at a rapid rate these days and I also get to (try and) enjoy myself for a few hours each night with non-work related things!

Source: Don’t Be a (Work) Hero

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Links Quotations

Freelancers are second-class journalists—even if there are only freelancers here, in Syria, because this is a dirty war, a war of the last century; it’s trench warfare between rebels and loyalists who are so close that they scream at each other while they shoot each other. The first time on the frontline, you can’t believe it, with these bayonets you have seen only in history books. Today’s wars are drone wars, but here they fight meter by meter, street by street, and it’s fucking scary. Yet the editors back in Italy treat you like a kid; you get a front-page photo, and they say you were just lucky, in the right place at the right time. You get an exclusive story, like the one I wrote last September on Aleppo’s old city, a UNESCO World Heritage site, burning as the rebels and Syrian army battled for control. I was the first foreign reporter to enter, and the editors say: “How can I justify that my staff writer wasn’t able to enter and you were?” I got this email from an editor about that story: “I’ll buy it, but I will publish it under my staff writer’s name.”

FJP: A fast-paced, fiercely heartfelt essay on the downsides to freelance work abroad and the madness of war.

(via futurejournalismproject)

This speaks volumes about contemporary war reporting: not only are ‘dirty wars’ outsourced to freelancers, but the credibility linked to successfully covering them is either denigrated or obviated to the public.