Developing a Remote Work System

I have the privilege of working at a place where remote work has been a fact of life for some of our employees and fellows, whereas the bulk of us have worked out of a beautiful workspace. Obviously, the pandemic has forced everyone out of the office and into their homes and, with that, has come a forced realization that its important to get a lot better at handling remote work situations.

For the past few months I’ve been trying to collect and read resources to ensure that remote-based work, works. To date the most helpful resources have definitely been the huge set of resources that Doist has published, and their ‘book’ on leading distributed work forces in particular, as well as some of the publications by Steph Yiu based on her own remote work experiences at Atomattic. I’m also slowly working through some of the work that’s come out of Basecamp, and I’m keen to dig into Remote: Office Not Required over the fall.

Some of the most valuable stuff I’ve picked up has been around re-thinking which communications systems make sense, and which don’t, and how to develop or maintain a team culture with new and old colleagues. And some of these things are really basic: when someone joins an organization, as an example, rather than just saying ‘hi’ or ‘welcome!’ over chat, all members of a team can instead state who they are, their position, some of their areas of responsibility, and one or two personal things. By providing more information the new team members start to get a feeling for what the rest of their team does and, through the personal attributes, a sense of who they are working with.

Given that many of us are likely to be working from our homes for the foreseeable future—and some of us permanently, even after the pandemic—it seems important for employers, managers, and employees alike to think through what they want to change, and how, so that we can not just enjoy the fact that we’re still employed but, also, that we’re working in ways that provide dignity and respect, and which are designed to best help us succeed in our jobs. We’re all 5-6+ months into the pandemic and we should be very seriously asking what kind of world we want to inhabit both throughout the rest of the pandemic, as well as afterwards, and we can’t keep saying that things are ‘unprecedented’ to excuse not trying to make our work environments better suited to the current and future realities we’re within.