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The True Cost Of “Free” Professional Services

Leah Miller has a good take on Unsplash, a website where photographers donate photos which can subsequently be used without royalty or attribution:

They bill themselves as “Beautiful FREE photos for Everyone”. That means anyone, including businesses can go to their website and download unlimited amounts of photography (and some of it is very good) work without attribution or payment to the individual(s) who created them. Furthermore there is no requirement for Model or Property Releases which guarantees that the photographer and end user are likely to get sued. Don’t believe me? Do a search on that website of any popular brand you can think of…sportswear, etc. You will not see a single RELEASE for those images in sight. Large companies like Apple will sue the pants off you should they get wind of their products/logos etc. being used commercially. That “EXPOSURE” you got in return for the image of a Nike sneaker you posted (and was subsequently downloaded and used commercially) won’t be worth an ounce of mercy when that first lawyer letter hits your mailbox.

When you purchase a “creative” person’s professional’s services, be they from a photographer, programmer, editor, writer, or marketer, you’re paying for more than the finished thing that the professional is providing. You’re paying for the suite of skills and talents and knowledge that surround the finished product, and some of those skills and talents and knowledge are largely invisible to the client. And that’s fine: it’s what’s being paid for. But if you get something for free or at a deeply discounted price it’s important to know that all those hidden extras that you don’t see when you hire a professional can quickly become your problem. Sometime those problems are just a massive pain in the ass when they arise. But at their worst they can be a terrible drag on whatever you have going on in your life and career, and can be poison to either your hobby, your side gig, or your professional career.

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Aside Videos

Solo (Official Trailer)

Really cannot wait until this movie comes out! It looks like it’ll be a lot of fun and with a very different tone and feel than the ones released over the past two years.

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2018.2.4

Saw Tao: Drum Heart this evening; it was an absolutely amazing show. Hope they don’t wait another eight years before returning to Toronto!

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2018.1.30

After failing to complete a deal for a used Olympus 12-40mm 2.8 lens I’ve decided to save a pile of money and instead satisfy my curiousity with iPhone lenses. So I’ve now got a Moment Macro lens and accompanying Moment walnut case inbound. Way cheaper compared to a much more expensive macro micro 4/3 lens and easier to carry with me at all times. Super curious how it actually performs though…

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2018.1.30

I was excited about the idea of the Apple HomePod but the more I learn about it, the less it seems to make sense for my home. I only use one set of speakers — connected to my TV — for the Apple TV as well as Playstation 4.1 But it seems like I can’t hook my TV proper to the HomePod? And if that’s the case, then I’d just have another speaker in my house not doing anything particularly novel or special.

  1. OK, and a crappy Bluetooth speaker in the bathroom for podcasts while showering.
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Transparency Follows After Trust Is Lost

Via Wired:

Speaking at Davos, Uber CEO Dara Khosrowshahi pointed out that consumers face a challenge in trying to understand tech’s influence in the age of big data. He called this an “information asymmetry.” In his previous job, as CEO of Expedia, Khosrowshahi said, customers were shown a tropical island while they waited for their purchase page to show up. As a test, engineers replaced the placid image with a stressful one that showed a person missing a train. Purchases shot up. The company subbed in an even more stressful image of a person looking at a non-working credit card, and purchases rose again. One enterprising engineer decided to use image of a cobra snake. Purchases went higher.

What’s good for a business isn’t always good for that businesses’ users. Yet Khosrowshahi stopped testing because he decided the experiment wasn’t in line with the Expedia’s values. “A company starts having so much data and information about the user that if you describe it as a fight, it’s just not a fair fight,” said Khosrowshahi.

The tech industry often responds to these concerns with a promise to be more transparent—to better show how its products and services are created and how they impact us. But transparency, explained Rachel Botsman in the same Davos conversation, is not synonymous with trust. A visiting professor at the University of Oxford’s Said School, Botsman authored a book on technology and trust entitled “Who Can You Trust?” “You’ve actually given up on trust if you need for things to be transparent,” she said. “We need to trust the intention of these companies.”

I think that it’s how little design flourishes are used to imperceptibly influence consumers that should be used to justify more intensive ethics and legal education to designers and engineers. Engineers of physical structures belong to formal associations that can evaluate the appropriateness of their members’ creations and conduct. Maybe it’s time for equivalent professional networks to be build for the engineers and developers who are building the current era’s equivalents to bridges, roads, and motor vehicles.

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2018.1.27

iOS is still incredibly janky. Since updating to iOS 11 I’ve had to periodically do full device resets in order to stop podcasts from trying (and failing) to download in perpetuity; there’s no other was I’ve found to stop the process and, if I don’t, the battery drain rate is approximately 10-15% per hour, when the device is just sitting idle. And on a device that only has wireless service (no mobile data connection) I have to turn the wireless radios on and off about once per week to get Siri to actually take requests. Without a doubt this version of iOS is the worst I’ve ever had to muddle through…

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Photography Videos

Collecting Objects vs Collecting Potential In Photography

I really appreciated this short but poignant interview of Joel Meyerowitz. He has an interesting assessment of the difference between a SLR and rangefinder-style camera (one blinds you to half the world whereas the other lets you see the frame and what is around the frame) and how photography has the potential to transform the unrelated into the real, the imagined, or the potential.

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2018.1.24

I’ve decided to try enabling comments on this blog; historically I’ve found that spam is such a pain to manage that comments just aren’t worth it. But I’m willing to try again and see if the value gained from comments exceeds the cost in managing spammers.

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2018.1.23

Good: I’m on track to getting a bunch of writing done today! Bad: It’s writing that was foisted on me by an external party and the writing is to their (immediate) deadline. Depressing: All of the writing might get tossed away should their editor decide to can the story.

The reality of a day in the life of a public intellectual…