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Canada Post Sees Today, In The Future

National mail carriers are important for loads of reasons, including legal protections around letters carried by them versus those carried by couriers. These mail carriers are far less agile than their private competitors and have been incredibly slow to recognize the need to change existing processes and practices. They desperately need to find new growth avenues to remedy declining gross and net revenues.

As a demonstration of how little Canada Post ‘gets’ the market and business it’s in today, we can turn to this comment:

Canada Post chief executive officer Deepak Chopra foresees a future in which consumers receive and pay their bills, get their paycheques, renew drivers’ licences, pay parking tickets, buy magazines and receive personalized ad pitches – all online, through ePost.

This isn’t a future: it’s the present. The only ‘future’ part of what he is outlining is that all these (already daily) functions would be routed through ePost. Unless Canada Post has an incredible value proposition – security, government mandates, or somehow implementing these functions better than existing services are mechanisms that immediately come to mine – I can’t see how the organization will exist in any semblance of what it is today, tomorrow.

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Links Writing

RIM Demoing the Value of NFC-Enabled Devices

I admit it: I’m really curious to see how NFC technologies are adopted by various vendors and developers. To date, however, the integration has been poor and what adoption there has been tends to focus on payment solutions. Payment solutions scare the crap out of me because they increase the reasons attackers have to compromise my phone: it’s bad enough they want my personal information; I don’t want them after my digital wallet as well!

RIM has a neat bit of technology they’ve recently released, which leverages the NFC functionality in their new phones with Bluetooth pairing systems. Specifically, it enables rapid syncing between phones and audio-output devices (i.e., speakers). While the product is pretty “meh” as released today, it could be pretty exciting were vehicle manufacturers and speaker manufacturers to generally integrate NFC-pairing capabilities with their respective products. It’s presently a pain to listen to music stored on a mobile through vehicle speakers (using Bluetooth) or a friend’s speakers in their home. RIM has offered a partial solution to the Bluetooth pairing problem; now it’s up to the larger ecosystems to actually integrate RIM’s idea in a omnipresent and highly functional way.

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Links Writing

The Financial Liability Game

Ars Technica has reported that a German court has found a victim of a phishing attack liable for successfully being phished. The finding is, at least in part, based on the bank’s position that they had previously warned customers about phishing attacks.

The court’s placement of liability is significant for a variety of reasons. Of course it’s important that the individual was victimized. The liability placement also defers expenses (likely through insurance) that the bank would have to assume were they at least partially liable for the customers’ actions. This said, we can understand (and perhaps disagree…) that, from a liberal position, individual citizens are responsible for their actions.

What is most significant are the consequences of placing liability on the individual. Specifically, it reduces the incentive that banks have to exercise their influence to address phishing. I’m not suggesting that the banks could hope to eliminate phishing by waving a gold-plated wand, but they are financially in a position to influence change and act on a global scale. Individuals – save for the ultra-rich – lack this degree of influence and power. While banks will be motivated to protect customers – and, more importantly, their customers’ money – if banks were found even partially liable for successful phishing attacks they would be significantly more motivated to remedy these attacks.

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Nice Overview of Encryption Tools

While it’s certainly not definitive, and it doesn’t walk you through using each and every tool, Edwards has a good high-level overview piece that is worth reading.

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Links Writing

Former GCHQ Head Calls for Greater Social Media Surveillance

There genuinely are bad people in the world, individuals and agents who largely exist to cause serious harm to citizens around the world in democratic states. These individuals cannot, however, be permitted to destabilize an entire population nor operate as reasons for totalizing mass surveillance. In the UK an incredibly senior and prominent security and intelligence expert, Sir David Omand, has nevertheless called for the following:

In a series of recommendations to the government, Sir David – the Cabinet Office’s former Security and Intelligence co-ordinator – said out-dated legislation needed to be reformed to ensure an ethical and legal framework for such intelligence gathering, which was clear and transparent.

The report recommends that social media should be divided into two categories, the first being open source information which public bodies could monitor to improve services while not identifying individuals without permission.

On the more contentious category of monitoring private social media, Sir David said it needed to be properly authorised – including the need for warrants when it was considered “genuine intrusion” –  only used as a last resort when there was substantial cause and with regard to “collateral damage” to any innocent people who might have been in contact with a suspect.

It must repeatedly, and emphatically, be stated that ‘transparency’ in the intelligence world does not mean that citizens will actually know how collected data is used. Neither does codifying surveillance practices in law minimize citizens’ concerns around surveillance. No, it instead operates as a legal shield that protects those engaged in oft-times secretive actions that are inappropriately harmful to innocent citizens. Such changes in law must be incredibly carefully examined by the public and opposed or curtailed whenever there is even the slightest possibility of abuse or infringement of citizens’ reasonable normative expectations of privacy from state intrusion and surveillance.

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Links Writing

The Nature of UK Rendition Processes

The Guardian has an excellent bit of coverage on UK-led rendition practices. These practices entailed collaborating with Libya and China to turn over members of the Libyan Islamic Fighting Group, an anti-Gaddafi organization. Ian Cobain, the journalist, precisely notes the kinds of experiences that UK and American agents subjected members of the organization to during their capture and transit to Libya.

It’s a harrowing read, but important, as it details the significance and associated dangers of the state’s secret extension of powers. It also recognizes that states will ‘turn’ on individuals and groups that they had once supported on the basis of building economic relations with a new ‘friend’. Perhaps most ominously, the article outlines how the secret court processes – where neither the accused nor their counsel are permitted to view or argue about evidence against the accused – have had their rulings ignored. Even the judges in these secret cases cannot impose their power on the state, indicating that arms of the government are entirely divorced from the accountability required for democratic institutions to (normatively) survive.

The only way to stop these kinds of practices is for the public to stop quietly ignoring the erosion of their democracies, civil liberties, and basic freedoms. It remains unclear how this can be done, but given the expansion of the state’s perception of its executive powers, it is imperative that citizens vigorously and actively begin protecting their democracies before the last shreds of democracy are truly lost.

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Guide to Hardening iOS 5

The Australian Department of Defence, Intelligence and Security division, has produced a particularly good walkthrough for hardening the iOS environment (.pdf). I’d recommend it to the curious and for system administrators who are interested in evaluating/contrasting their own iOS deployments.

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Valve’s Handbook for New Employees

Valve’s Handbook for New Employees has made its way to the Internet. While such handbooks are normally incredibly dull – I mean, really, who hasn’t almost fallen asleep or committed suicide to escape reading one? – Valve’s is excellent.

It lays out corporate culture, modes of engaging with other employees, identifying tasks worth doing, and how the company actually functions. It doesn’t take itself too seriously and is scattered with jokes. Valve has, effectively, created a whimsical and useful document that embraces employees. Employers could learn from what Valve has done.

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Fixing Some of Gmail’s Design Problems

I’ve used Google Apps for years and absolutely despise the new UI changes. Jason Crawford has some suggestions about undoing some of the horror. If you use Gmail, and hate the changes as I do, his walkthrough will likely be of interest.

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Links Writing

The Problems of Domestic Labelling

While not related strictly to technology, Forbes has a good breakdown of why Kobe beef that is sold outside of Japan is (effectively) never the famed Kobe beef that myths are written about. It’s a good, direct, blunt piece. The kind of journalism I think we can, and want to, all support.

It (re)raises important questions that implicate technology. Wireless technologies are sometimes called “4G” but this is only true under revised ITU regulations. Originally 4G technologies were meant to be transformative – they referred predominantly to LTE and beyond – but this was revised in 2010 to refer to “3G technologies substantially better in performance and capability than earlier 3G technologies.”

Similar legal issues arise around the definition of public domain: with different international bodies possessing different copyright terms, the variance could lead to jurisdictional disputes around what is(n’t) public domain. Such disputes may lead to the removal of content if it happens to be stored or accessible in nations with the more onerous copyright terms.

These are just two areas where ‘labelling’ is important. In all three cases – beef, wireless speeds, and copyright – it’s legal terms that enable variable terminology associated with common goods. For consumers in a globalized world, who are often unable to spend the time to track down the ‘truth’ behind the labels, such labels can be incredibly confusing. We can do better, and we should do better, and find a means of rectifying confusions that arise from domestic labelling.