Tag: Technology

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Can we design sociotechnical systems that don’t suck?

Can we design sociotechnical systems that don’t suck?:

Many hard problems require you to step back and consider whether you’re solving the right problem. If your solution only mitigates the symptoms of a deeper problem, you may be calcifying that problem and making it harder to change.

Ethan’s essay is a long response to Shane Snow’s proposals for prison reform. In short, Snow is aiming to adjust conditions inside of prisons without considering whether there is a broader series of social issues that are responsible for actually leading to incarcaration. And, worse, he’s making his proposals without lived experiences of what prison itself is like.

The crux of Ethan’s argument, really, doesn’t concern the kinds of prison reform which are(n’t) appropriate so much as this: is it appropriate for a given person, or group, to solve the problem(s) in the first place? Are they capable of even identifying what are the problem(s)?

I think that this kind of attitude – of humbleness and appreciation for one’s limited perspective on the world – is something that should be taken up by more technologists, policy makers, and law makers. Too often we assume we know how to help without even knowing whether, and if so why and under what conditions, help is needed in the first place.

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Encryption: Officials seek ‘backdoor’ entry points; critics decry government overreach

Encryption: Officials seek ‘backdoor’ entry points; critics decry government overreach:

In other words, University of Toronto’s Chris Parsons wrote on Twitter, “you either support backdoors, or you support the murderers and child abuser.”

…

“I think that each company will have to evaluate the corporate risks associated with implementing any backdoors,” Mr. Parsons, a postdoctoral fellow who studies privacy and security at Citizen Lab, a division of the university’s Munk School of Global Affairs, told The Washington Times this week.

“While satisfying U.S. and U.K. government authorities might (temporarily) relieve pressure, the companies would suffer tremendous international criticism and suspicion were they to undermine the security of their products,” he continued, adding that a likely plummet in profits, if nothing else, “will buttress corporate principles and force companies (on their shareholders’ behalfs) to maintain their current security stances.”

…

Neither Google nor Apple has publicly responded yet to this week’s op-ed, but Mr. Parsons in Toronto says that it’s so far been promising to hear that law enforcement can’t crack a type of encryption that now comes standard.

“To a certain degree, it is reassuring that consumer-level encryption is sufficiently robust that even state authorities find it challenging to break. People and businesses entrust highly sensitive information and capabilities to their devices, and so this affirmation confirms that criminals who steal devices will have similar difficulties in using these against their owners,” he told The Times.

But it’s also reassuring, he added, “because the adoption of these strong standards is a result of companies acknowledging that law enforcement and other state agencies are overreaching in their access to customer data,” including federal and local security and law enforcement groups.

“Legal protections have simply not kept up with the people’s privacy expectations, and the adoption of these strong standards is an encouraging sign that companies are responding accordingly,” he said. “The reality is that, while this may close off one avenue of investigation to state agencies, these agencies now have access to more information with fewer legal restrictions than at any time in recent history.”

 

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Quotations

2015.1.2

Our relationship with Facebook, Google and Amazon isn’t symmetrical. We have no power to define the relationship and have zero say in how things work. If this is how commercial companies treat humanity, what can we expect from governments that are increasingly normative in what they expect from their citizens? Our governments have been taken hostage by the same logic of productivity that commercial companies use. With the inescapable number of cameras and other sensors in the public space they will soon have the means to enforce absolute compliance. I am therefore not a strong believer in the ‘sousveillance’ and ‘coveillance’ discourse. I think we need to solve this problem in another way.

Hans de Zwart, “Ai Weiwei Is Living In Our Future: Living under permanent surveillance and what that means for our freedom”
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Links Writing

Stop trying to sell me wrist-worn smartphones

Stop trying to sell me wrist-worn smartphones :

Everyone seems to be going down the same route of trying to shrink smart technology to the size of a watch instead of working to smarten up the watches we already have. It’s approaching the problem from the wrong direction, which might explain why the solutions we’ve seen so far have all been inadequate in some way or another. Mostly it’s about the size. Today’s smartwatches contain the best miniaturized technology available, but remain too large — even if they do try to patch over it with fine leather straps, polished metal designs, and gorgeous AMOLED screens.

It absolutely baffles me who, exactly, smart watches are being designed for. The notion that something would be buzzing on my wrist (in my own, very anecdotal case) hundreds of times a day as I receive email, retweets, LinkedIn invites, text messages, hangouts messages, and so forth is absolutely absurd. That’s noise that I want to avoid or minimize, not enhance and maximize.

I own one, very nice, watch that I wear on special circumstances. It’s beautiful and is powered by kinetic motions. It’s light enough that it doesn’t annoy the hell out of me, but heavy enough that it’s comfortable on my wrist. And, in all cases, it doesn’t beep, buzz, or otherwise interfere with my daily life.

To my mind, the ‘rationale’ for smart watches is really predicated on the absurd sizes that smartphones are reaching. With phones increasingly being sold with 5 inch, or larger, screens the devices are eyesores whenever they’re pulled out and their screens examined.

That’s a very, very bad rationale to build a product on and (to my mind) indicates the failure of smartphone design. And the solution that failure isn’t smart watches but more humane-sized phones.

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Aside Humour

DPI? I’m Into That

An old image (from the time of the last federal election) but certainly one that brings a smile to my face each time I see it.

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Here’s Proof Canada Is Snooping on People’s Twitter Accounts

Here’s Proof Canada Is Snooping on People’s Twitter Accounts:

The government logged all those “asshole” tweets directed at Vic Toews.

I’m am increasingly impressed with the length, clarity, and directness of Vice’s tech reporting in Canada. It’s quickly becoming one of the best sources in Canada for this kind of news.

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In-depth with Android Wear, Google’s quantum leap of a smartwatch OS

We take a look at how Android Wear works, and even manage to break some stuff.

This is the most in-depth analysis that I’ve seen of the Android Wear API and functionality. I have doubts that predicating most/many of the ‘active’ uses of the Wearable through voice is going to be a super popular thing: I can’t recall the last time that I saw someone ask Siri a question, or used Google’s voice-based search. I’m sure that some people do engage in such behaviours, but I’ve never once seen it while riding public transit or walking around the cities I’ve visited or lived in. As a result, I’m left wondering: who is actually using voice-based commands to control their devices? And will expanding the kinds of devices that can receive such commands actually lead to mass changes in how people engage with technologies?

Source: In-depth with Android Wear, Google’s quantum leap of a smartwatch OS

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Aside Links Quotations

2014.4.18

If the going metaphor of the startup is that male hackers are stars whose physical characteristics are a source of status and power, the role of women in startups often becomes tinged by differently sexualized and submissive ‘groupie’ expectations. Because even though employers might imagine that startup slogans like “who’s your data” are denatured of their original sexual meanings, they aren’t. Deploying terms for engineers that invoke sexual dominance signals that the startup at some subconscious level wants to emulate a model of power where men perform while others watch and wait, intent on servicing their needs. Some startups even make the desired correlation between women workers and selfless service explicit, as in the app “Geisha” which served links to web designers in the guise of a red-cheeked, submissive female product mascot. The Geisha app deploys fetishized racial stereotypes towards an all-too-common model of tech culture in which men are centered and powerful while women serve them from the position of exotic ‘other.’ The Geisha app’s deployment of racial and gender stereotypes was so blatant that it even received criticism on Hacker News, which prompted the app to change its name.

Kate Losse, “Sex and the Startup: Men, Women, and Work”

Kate Losse, once again, doing a terrific job critiquing the masculine and sexist working conditions in Silicon Valley. You should really read her book The Boy Kings to understand what it was like working at Facebook; it’s an absolute eye-opener.

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Aside Links

CSI and Malaysia 370

politicalprof:

See, on TV and in the movies (Enemy of the State, anyone), the government always has whatever technology they need at exactly the right moment they need it to solve a problem. Even more, they have unlimited budgets to pursue every case.

So of course people think Malaysia 370 was under total observation all the time. It’s the only story that “makes sense” given what they all “know.”

The ‘CSI effect’ also causes huge problems at jury trials these days, with jurors often unable to believe that a CSI-style analysis of evidence isn’t possible or hasn’t been done. Equally pernicious, CSI-based evidence is often held in higher regard, now, that previously on the basis that it must be accurate. Because, you know, unless you’re dealing with the master-villian of the series the CSI analyses are likely to have successfully drawn conclusions.

Yay TV and technology?

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Quotations

2014.3.26

That smartphones allow us to imprison twice the number of people at half the cost is the kind of cutting-edge innovation that only management consultants and tech entrepreneurs would be excited about. Such breakthroughs would be worth celebrating if they didn’t distract us from the more radical (and simpler) solution to the problem of overcrowded prisons: incarcerating fewer people.

Smart technologies are not just disruptive; they can also preserve the status quo. Revolutionary in theory, they are often reactionary in practice.

…

Smart technology, thanks to its ubiquity and affordability, offers us the cheapest — and trendiest — fix. But the gleaming aura of disruption-talk that often accompanies such fixes masks their underlying conservatism. Technological innovation does not guarantee political innovation; at times, it might even impede it. The task ahead is to prevent our imagination from being incarcerated by smart technologies. Or should we settle for gamifying ourselves to death?

Evgeny Morozov, “Imprisoned by Innovation”